CITYTRAY M COGNAC THENATURAL
Product Description
Made on a sleek new European last, the ECCO CITYTRAY Derby is the modern interpretation of a timeless formal shoe. Featuring traditional blind eyelets, high craftsmanship and slight padding at the collar, it's equal parts comfortable and sophisticated. This is an ideal shoe for business settings or formal occasions.
Crafted from full-grain leather featuring a uniform pebble pattern, made in our own tanneries
Lined in rich leather for a luxe feel and textile for softness and breathability
Lightweight platform responds to the shape of the foot, offering a more natural feel, while rubber outsole provides added stability and grip
State-of-the-art sole design provides flexibility through innovative ECCO FLUIDFORM™ Direct Comfort Technology
Removable, leather-covered insole for added comfort
Return policy
We care about your satisfaction and want to provide a smooth and easy return experience.
Conditions for Returns
- Items must be in their original, unused condition to be accepted for return.
- Products must be returned in their original box with all attachments.
Return Period
- Full-Price Merchandise:
- Full Refund: The full amount will be credited to the original payment method (credit card or Visa card) if returned within 14 days of the shipping date on your invoice.
- After 14 Days: Items returned after 14 days will not be eligible for return or refund.
- Sale-Price Merchandise:
- Full Refund: The full amount will be credited to the original payment method if returned within 14 days of the shipping date on your invoice.
- After 14 Days: Sale-priced products are not eligible for return or credit.
Refund Process
- Refunds will be issued via bank transfer only.
- Please allow 14 business days for the return to be processed and the refund issued.
- You will receive email notifications during the entire process, including confirmation once the refund is completed.
Return Methods
1. By Mail:
- Complete the return form included with your order.
- Return the product in its original box with all attachments.
- Refunds will be processed via bank transfer after the product is received and its condition is confirmed.
2. Return Steps:
- Send your return request via email or through our online form.
- We will contact you to arrange product pickup.
- You will receive email notifications confirming pickup and refund processing.
Refund for Card Payments
- If you paid by credit card or Visa, we will credit the amount to your original payment method upon receipt and inspection of the returned items.
- The refund will appear on your next credit card statement.
Refund for Cash on Delivery
- If you paid via cash on delivery, you will receive an email to confirm the return and the preferred method for refunding the amount.
· We strive to make your experience with us as satisfying as possible.
Made on a sleek new European last, the ECCO CITYTRAY Derby is the modern interpretation of a timeless formal shoe. Featuring traditional blind eyelets, high craftsmanship and slight padding at the collar, it's equal parts comfortable and sophisticated. This is an ideal shoe for business settings or formal occasions.
Crafted from full-grain leather featuring a uniform pebble pattern, made in our own tanneries
Lined in rich leather for a luxe feel and textile for softness and breathability
Lightweight platform responds to the shape of the foot, offering a more natural feel, while rubber outsole provides added stability and grip
State-of-the-art sole design provides flexibility through innovative ECCO FLUIDFORM™ Direct Comfort Technology
Removable, leather-covered insole for added comfort