CITYTRAY BLACK SANTIAGO
Product Description
Made on a sleek European last, the ECCO CITY TRAY Derby features an elegant toecap and high-quality blind stitching, which elevates the overall silhouette. Featuring traditional blind eyelets, the utmost craftsmanship and slight padding at the collar, it's equal parts comfortable and sophisticated. This shoe is perfect for formal occasions or business settings that require all-day wear.
Crafted in either full-grain leather, made in our own tanneries, or from premium luxe suede
Lined in rich leather for a luxe feel and textile for softness and breathability
Reduced-weight sole provides flexibility through innovative ECCO FLUIDFORM™ Direct Comfort Technology
Unique rubber outsole made using state-of-the-art ECCO TRAY™ Technology for added stability and grip
Removable, leather-covered insole crafted in memory foam for added comfort
Return policy
We care about your satisfaction and want to provide a smooth and easy return experience.
Conditions for Returns
- Items must be in their original, unused condition to be accepted for return.
- Products must be returned in their original box with all attachments.
Return Period
- Full-Price Merchandise:
- Full Refund: The full amount will be credited to the original payment method (credit card or Visa card) if returned within 14 days of the shipping date on your invoice.
- After 14 Days: Items returned after 14 days will not be eligible for return or refund.
- Sale-Price Merchandise:
- Full Refund: The full amount will be credited to the original payment method if returned within 14 days of the shipping date on your invoice.
- After 14 Days: Sale-priced products are not eligible for return or credit.
Refund Process
- Refunds will be issued via bank transfer only.
- Please allow 14 business days for the return to be processed and the refund issued.
- You will receive email notifications during the entire process, including confirmation once the refund is completed.
Return Methods
1. By Mail:
- Complete the return form included with your order.
- Return the product in its original box with all attachments.
- Refunds will be processed via bank transfer after the product is received and its condition is confirmed.
2. Return Steps:
- Send your return request via email or through our online form.
- We will contact you to arrange product pickup.
- You will receive email notifications confirming pickup and refund processing.
Refund for Card Payments
- If you paid by credit card or Visa, we will credit the amount to your original payment method upon receipt and inspection of the returned items.
- The refund will appear on your next credit card statement.
Refund for Cash on Delivery
- If you paid via cash on delivery, you will receive an email to confirm the return and the preferred method for refunding the amount.
· We strive to make your experience with us as satisfying as possible.
Made on a sleek European last, the ECCO CITY TRAY Derby features an elegant toecap and high-quality blind stitching, which elevates the overall silhouette. Featuring traditional blind eyelets, the utmost craftsmanship and slight padding at the collar, it's equal parts comfortable and sophisticated. This shoe is perfect for formal occasions or business settings that require all-day wear.
Crafted in either full-grain leather, made in our own tanneries, or from premium luxe suede
Lined in rich leather for a luxe feel and textile for softness and breathability
Reduced-weight sole provides flexibility through innovative ECCO FLUIDFORM™ Direct Comfort Technology
Unique rubber outsole made using state-of-the-art ECCO TRAY™ Technology for added stability and grip
Removable, leather-covered insole crafted in memory foam for added comfort